Committed to nurture a trustworthy relationship with you, we want you to have a clear understanding of how we operate. Read our Cancellation and Refund policy.

You agree and understand:

  • No refund is processed in the event of any delay, no show, overbooking, strike, force measures or other causes that are neither under our control, nor that of the flight supplier.
  • Flight ticket charges are non-refundable generally, unless any special provision is available with the flight supplier.
  • No ticket cancellation request for whatsoever reason will be valid beyond 24-hour of the flight booking time.
  • Cancellation requests will only be received via phone call.
  • Acknowledgement of the cancellation or refund request by us doesn’t guarantee the approval or processing thereof by the airline.
  • We will process any refund or waiver against your request only if the same gets approved and processed by your flight carrier.
  • The cancellation/refund approval/refund amount/ refund release is subject to the flight supplier’s terms and conditions.
  • We shall not be held liable for any delay in the processing of the cancellation or refund request by the airline.
  • The refunded amount may take some time to reflect in your credit card or bank statement.
  • Subject to the terms and conditions of the particular flight service provider, the senior citizens, militarily injured, physically challenged, survivors of natural disasters or terminally ill people are entitled to get a complete or partial waiver or refund against the booking made.
  • For security reasons and keep your privacy intact, we also require validation of the cancellation or refund request via email. Your coordination and support is a must for the smooth processing of the raised request. Any failure or delay to do so is likely to affect the process, causing delay, abortion or rejection of the request.

For any clarification or concern, feel free to contact us as per the contact details mentioned below.

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