Terms and Conditions

Welcome to the Cheapfaremart ("Cheapfaremart", "we", "our", "us") website (collectively, the "Site"). This website is governed and managed by Cheapfaremart LLC based in Orlando, FL 32835, U.S.A.Access to and use of the Site in any manner is governed by the terms and conditions set forth herein.

License to use this website

This site is provided by us solely to assist customers in gathering air travel information, determining the availability of air travel-related goods and services, making legitimate reservations or transacting business with air travel suppliers, and for no other purposes.Please read these Terms and Conditions carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in a court. You should also read our Privacy Policy, which also governs your use of the website and is incorporated by reference in this Agreement.Your continued usage of the site will be considered as your voluntary acceptance of these terms and conditions. If you do not agree with any part of these Terms and Conditions, you must not use the Site or book air travel reservations through this website.

We reserve the right to amend these Terms & Conditions at any time without prior notice. All amended terms automatically take effect when these Terms and Conditions are updated. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept the changes. Please return to this page periodically to review any changes to the Terms & Conditions.

By accepting these terms, you are agreeing to the mandatory arbitration and class action waiver contained below.

Any and all statements made in these Terms & Conditions are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers.

Cheapfaremart does not act as a principal, but makes air travel arrangements that are convenient and cost-efficient for you in association with third-party airlines.

We keep flight booking fares competitive by negotiating with airlines. The booking includes certain fees retained by the airlines for their services, taxes and other charges, besides the base price charged for the flight itself. The booking amount may also include our own service fee. When booking with any airline thru this Site, you authorize Cheapfaremart and its affiliate companies to book reservations or enter a contract on your behalf with a chosen airline for the total price displayed, including such fees and any applicable taxes or charges related to the airline's or Cheapfaremart's services.

Cheapfaremart is committed to building a trustworthy relationship with you. We adopt reasonable and commercially viable measures at organizational, technical and administrative fronts to protect your personal information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify our 24/7 customer service at 1-844-869-5222. You may also write us at help@cheapfaremart.com. It’s our duty to act according to the law of the land to address your concerns at the earliest.

If you make a booking over the telephone, we may ask for essential information, including personal and payment information to comply with the airline’s guidelines. The name and address details of yours, and/or of the fellow passengers shall be the same as recorded on the respective valid photo IDissued by any government authority of the residential territory of the individual traveler.

In the case of international travel, we need the particulars as mentioned abovefrom the passport of traveling members. Cheapfaremart expects and assumes that you are providing information correct to the best of your knowledge. In no situations, will any type of name changes be accepted by Cheapfaremart or the concerned airlines. We assume that you are using your own credit or debit card. In case, you are not the card holder, you should have authorization from the card holder to use their credit or debit card. If a booking is confirmed, we will debit payment from your card and send you a confirmation invoice. If you notice any error on the booking receipt/ticket you must report it on the same day.

If any fluctuation in ticket fares happens between the collection of card details and actual booking, the real-time fares are applied, and the corresponding amount is debited from the card. An email confirmation is also sent to you from our end regarding the airfare, or taxes, if any.

Cheapfaremart promises you a value-for-money trip. We provide the most competitive price on flight bookings in any category and to any destinations. In exceptional cases, if you find a lower rate either on Cheapfaremart, or on another US-based online booking website for the same itinerary within 24 hours of booking, you have the authority to make a cancellation request and ask for a full refund. However, you will need to provide documentation to Cheapfaremartthat proves all the elements of the lower rate including the departure and arrival dates, airlines, class and any other material conditions that are the same as the itinerary you booked with us and is available for booking online.

The promotional coupon or code that we make occasionally available to you has a limited validity and is also applicable on selected flights only. The details regarding their applicability are available with our call center. We recommend you to get in touch with us in advance to make the optimum use of it, or to avoid any related ambiguity.

We accept all popular credit and debit cards issued by all major or minor banks within North America or in any other country. If you think that your card has been overcharged, please contact our travel consultant on the toll free number 1-844-869-5222. Please note airfares are guaranteed once the ticket is issued, and not upon submission of payment. If your payment is not processed for any reason, we will inform you within twenty four hours.

If the payment gets declined, we notify you as soon as possible. To understand the reasons, talk to your bank for rectification. If it stays unresolved, make payment through an alternative card.

An Infant is a traveler who should be under two years of age throughout the travel. If an infant turns two years of age during the travel he/she would not be eligible for infant fare and the airline will consider it as a child. With one adult only one infant is allowed on the adults lap. If there are two infants with one adult then a second infant ticket will be booked under the applicable child fare.

Tickets cannot be sold to unaccompanied minors aged 18 or below. Each and every airline has its own policies for children travelling alone. Please confirm with the airline directly for the minor age requirements. Some airlines allow unaccompanied minors to travel on non-stop flights only. Some airlines donot allow minors to travel while not accompanied by an adult.

If you are heading to a destination abroad, make sure you meet the foreign entry requirements. Cheapfaremart has no information related to foreign entry needs or travel documents. Cheapfaremart takes no responsibility if you are denied entry onto a flight or into a country due to your failure to hold a valid passport, visa, or travel documents. You shall consult the relevant embassy or consulate for this information.

Cheapfaremart adopts a flexible policy in the interests of its customers; however, we do have some limitations. We are bound to go by the guidelines of the respective airline in this regard. Hence, we recommend you to take stock of the itinerary services offered by the airlinebefore planning your trip, and provide our employees with the correct information at the time of ticket booking.

The airlinemight impose a fee for making changes to the purchased ticket(s). You agree to compensate Cheapfaremart for any such applicable charges while initiating any change request which is feasible as per your airline.

Most of the tickets are non-refundable. No amount shall be refunded for any unused air tickets. Nor shall the ticket be adjusted for any future travel. In rare circumstances, an airline may allow a cancellation and issue a credit in the favor of its passenger. Such credit comes with an expiration date, beyond which it becomes invalid. In such a scenario, we recommend you communicate with the customer support department of your airline for a smooth exchange. However, Cheapfaremart does not guarantee any cancellation, refund or exchange attempt on its own. You agree to abide by the fair rules of the respective airline for the successful processing of such instances.

Airlines Schedule Changes/flight Cancellations

There is a huge disparity regarding rules and regulations observed by different airlines and they are beyond our control.

To cope with the operational needs, an airline may make changes to a flight. Types of changes could be: flight number changes, time changes, routing, date changes and/or cancellations. Most of the time, they keep their passengers informed about such changes in advance. However, in rare circumstances, immediate changes may also be enforced, which are often unpredictable in nature.

Cancellations can be a complete termination of the service or a temporary one to certain destinations or for certain period. The cancellation reasons vary. A few are listed as follows.

  • Peak or high travel seasons;
  • Low travel season;
  • Airport terminal or gate changes;
  • Fuel prices;
  • Civil unrest;
  • Natural disasters - volcano, earthquakes, hurricanes, etc.;
  • and Bankruptcy.

Cheapfaremart shall not be held liable for cancelled, missed or postponed flights or any damage arising out of those situations, whatsoever.

We care about your travel experience and, hence, keep you apprised of any scheduled changes. However, we recommend you reconfirm the status of the flights within 72 hours of departure to avoid any last minute rush.

We attempt to notify you of any changes within a 4 hour period of the original flight times. We communicate the same over email. We may also use other means like Phone or SMS. For all such changes within a 4 hour period, tickets will remain non-refundable. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. For clarification regarding any refund, it is best to connect with the Airline.

If you have already arrived at the airport contact the customer service department of the airline. Airline services often get changed due to poor weather conditions. To avoid any inconvenience, collect the right information from the customer service department, airport website or trusted weather channels. On the date of departure, act swiftly to catch up with the updates.

It’s always good to stay informed. Confirm and reconfirm the flight status24 to 72 hours prior to departure. Keep a watch on the emails and SMSs alerts received from us or the airlines. We actively send notifications to our customers with a bid to make their travel convenient and happy. Your failure to stay informed, may cost you the flight, flight fare or other loss.

Understanding the unpredictability in life, Cheapfaremart extends its support to customers in extreme conditions. If you need to cancel the flight ticket on the exceptional humanitarian ground, or for reasons that are beyond your control, we will contact the airline on your behalf to conclude a favorable resolution. We will put our best effort towards the cancellation of the flight tickets and processing of the refund or waiver therein. However, we make no claim of warranty regarding the acceptance of such a request or successful processing of any related claim by the airline. The discretion on such a matter remains with the airline. Cheapfaremart shall not be held accountable for any loss incurred by you due to any delay caused or not-so-satisfactory decision delivered by the airline.

Though the content and information of the Site is vetted by our qualified editorial team, Cheapfaremart does not offer any guarantee regarding its accuracy. The website and services through the Site are available on an AS IS basis without any warranty of any kind whatsoever.

Cheapfaremart provides travel management services in liaison with,airlines. We do not provide any warranty regarding the services rendered by any of these constituent partners. Nor do we endorse their services. In any event of failures of such services, your sole remedy to obtain a refund shall be the defaulting supplier. Cheapfaremart shall not be held liable for any error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any airline. Your sole option for seeking a refund is from the airline or insurance covering such defaults if any, or from other responsible third parties unless such loss was caused solely by Cheapfaremart. If a supplier fails to provide the committed service, you are authorized to seek a legal remedy as permitted by law or statute where the particular service provider is based.

Cheapfaremart shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. Cheapfaremart shall not be liable for any cancellation, overbooking, delay, re-routing, strike, any weather occurrence or governmental occurrence as it affects your travel reservation made with us. Cheapfaremart shall not be liable for the depiction of travel products and services made available by any supplier of travel products and services, including but not limited to photographs, listed amenities, ratings, and discounts.

Cheapfaremart acts as a value-based service provider to retail travel agents and consumers. Cheapfaremart has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services.

Cheapfaremart shall not be held liable for final currency conversion or rates when paid after a travel reservation is made with us for international travel products and services. You agree and acknowledge that currency rates vary and any quoted price on the Site in local currency is a guideline, and not binding on us or the airline.

Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. Once tickets have been issued there may be a penalty involved for cancellations and refunds. We do not have control over printed prices on the tickets, although some tickets may have BT (bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected.

Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load.

Cheapfaremart does not guarantee, endorse and validate other advertiser's products and services that are advertised on our Site.

By booking with us a contract may be formed between you and an airline, and additional Terms & Conditions may apply to your booking and purchase of travel-related goods and services. Please read the additional Terms & Conditions provided by such airlinecarefully. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Airline with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the airline's rules and restrictions regarding availability and use of fares, products, or services. Some airlines may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. Such deposit is unrelated to any payment received by Cheapfaremart for your hotel, car or airline ticket booking. You understand that any violation of an airline's rules and restrictions may result in the cancellation of your reservation.

By using the Site, you agreed to irrevocably waive any claim against Cheapfaremart, its subsidiaries or affiliates, and any of such party’s officers, directors, manager, agents, contractors or employees, and expressly agree that neither Cheapfaremart nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for:

  • Any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act or omission of, or any failure of performance of any kind by any Travel Supplier;
  • Any inconvenience, loss of enjoyment, mental distress or other similar matter;
  • Any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates;
  • Any cancellation or double-booking of reservations or tickets beyond the reasonable control of Cheapfaremart and
  • Any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary.

For avoidance of doubt (and without limiting the foregoing), Cheapfaremart does not assume any liability whatsoever for cancelled flights, flights that are missed or flights not connecting due to any scheduled changes made by the relevant airline.

You agree to indemnify Cheapfaremart, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third-party Web site providers harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:

  • you or on your behalf in excess of the liability described above provided that such limitation of liability is permitted by the law of your state of residence;
  • by third parties as a result of your breach of these Terms & Conditions, notices or documents referenced on the Site; your violation of any law or the rights of a third party; or your use of the Site.

In addition, please check the terms and conditions of the respective airline booked by you. The terms and conditions of the respective airline booked by you apply to you.

Resolution of disputes

Please read this section carefully. It affects your rights and will have a substantial impact on how claims you and we may have against each other are resolved

Cheapfaremart is committed to customer satisfaction. If you have a problem or dispute with our services we will try to resolve your concerns. If we are unsuccessful in resolving your concerns you may pursue claims as explained below.

You agree to give us an opportunity to resolve any disputes or claims relating in any way to this website, any dealings with our booking agents, any services or products provided, any representations made by us or our Privacy Policy by contacting 1-844-869-5222. If we are not able to resolve your concerns within 60 days you may seek relief through arbitration as set forth below.

You and we agree that we will resolve any dispute, claim or controversy arising out of or relating to your use of the Site, these Terms & Conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the Site or previous versions of these Terms & Conditions (each, a “Claim”), in accordance with one of the subsections of this Resolution of Disputes section below or as otherwise mutually agreed by the parties in writing.

These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Florida, USA, exclusive of conflict or choice of law rules. You agree that unless otherwise mutually agreed by the parties in writing or as otherwise described in the Mandatory Arbitration provision below, any Claims shall be brought in a court located in Orange County, the State of Florida, USA. Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or occurred. The preceding sentence does not apply to New Jersey residents.

Any and all Claims will be resolved by binding arbitration initiated through the American Arbitration Association (AAA) except for claims asserted on an individual basis that are properly filed in a small claims court or other court of competent jurisdiction having a jurisdictional limit of U.S. $5,000 or less excluding costs, interests and attorneys’ fees. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the Terms & Conditions as a court would.

Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Consumer Rules. Payment of all filing, administration and arbitrator fees will be governed by the AAA rules. You may choose to have an arbitration conducted by telephone, based on written submissions or in person in the state where you live or at another mutually agreed location.

Notwithstanding the provision above with respect to applicable substantive law, any arbitration conducted pursuant to these Terms & Conditions shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. 1-16). AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; except that if the total amount in controversy is more than US$100,000, the defendant may request a panel of three arbitrators; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if eitherparty requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on writtensubmissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a locationthat is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decidesotherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except wherepermitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief onlyin favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim; and (f) unless otherwise mutually agreed by the partiesin writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

The arbitrator may not decide issues relating to arbitrability and the scope or enforceability of this Mandatory Arbitration provision, which shall be only for a court of competent jurisdiction to decide. Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. This Mandatory Arbitration provision shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING WITH RESPECT TO THE CLAIM COVERED BY THIS MANDATORY ARBITRATION PROVISION.

All claims you bring against us must be resolved in accordance with this Resolution of Disputes section. All claims filed or brought that are not in accordance with to this section shall beconsidered improperly filed. Should a claim be filed by either you or us in manner that is not in accordance with this section, the other party may seek to recover attorneys' fees and costs up to US$5,000, provided that the other party has been notified in writing of the improperly filed claim, received fourteen days to withdraw such claim, and fails to do so.

You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legallyauthorized to act. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities. You may not use this Site for any commercial purpose. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or anymanual process for any purpose without our written permission. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent othermeasures employed to prevent or limit access to this Site. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative worksfrom, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. You agree you will not use a frame or borderenvironment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site, and that you will not sell, offer for sale,transfer, or license any portion of the Site in any form to any third parties. You agree you will not use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our Site, or take any action that impose an unreasonable loadon our equipment. You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.Youmust not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. You must notattempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site.

You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack,viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to yourdownloading of any material posted on it, or on any website linked to it.

We reserve the right to cancel your Cheapfaremart account and terminate your use of the Site if you violate any of the above prohibitions.

All contents of this website are ©2017 Cheapfaremart, LLC. All rights reserved. Cheapfaremart, Cheapfaremart.com, and all content and other materials on this website including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Content”) are the proprietary property of Cheapfaremart, LLC and are either registered trademarks or trademarks of Cheapfaremart, LLC in the U.S.A. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. Cheapfaremart is not responsible for content on websites operated by parties other than Cheapfaremart, LLC.

For any clarification or concern, feel free to contact us as per the mentioned contact information.

6150 Metrowest Blvd Suite 202, Orlando, FL 32835, USA 1-844-869-5222 | help@cheapfaremart.com

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