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There could be many classifications of best airlines. Here is one by OTP (On-Time Performance) of the US and North American carriers.

Timeliness or punctuality of a transportation system is important in assessing the quality of its service. Here is a list of top 10 US airlines in order of their ranking in 2019 based on their arrival status data (JUNE ’18 – MAY ’19) available with OAG, a global travel data provider.

#1 Hawaiian Airlines (Global Rank 7)

  • Airline IATA Code: HA
  • Type: Mainline
  • % on-time performance flights: 87.8
  • Total flights: 99,857
  • On-Time Performance Stars Ratings (OUT of 5): 5
  • Global ranking by fleet size: 86

#2 Delta Air Lines (Global Rank 23)

  • Airline IATA Code: DL
  • Type: Mainline
  • % on-time performance flights: 83.4
  • Total flights: 1,925,078
  • On-Time Performance Stars Ratings (OUT of 5): 4
  • Global ranking by fleet size: 2

#3 Alaska Airlines (Global Rank 35)

  • Airline IATA Code: AS
  • Type: Mainline
  • % on-time performance flights: 80.7
  • Total flights: 456,996
  • On-Time Performance Stars Ratings (OUT of 5): 4
  • Global ranking by fleet size: 13

#4 Spirit Airlines (Global Rank 38)

  • Airline IATA Code: NK
  • Type: Low Cost
  • % on-time performance flights: 80.4
  • Total flights: 206,440
  • On-Time Performance Stars Ratings (OUT of 5): 4
  • Global ranking by fleet size: 31

#5 Cape Air  (Global Rank 41)

  • Airline IATA Code:
  • Type: Mainline
  • % on-time performance flights: 79.9
  • Total flights: 97,373
  • On-Time Performance Stars Ratings (OUT of 5): 3
  • Global ranking by fleet size: 79

#6 Southwest Airlines (Global Rank 49)

  • Airline IATA Code: WN
  • Type: Low Cost
  • % on-time performance flights: 78.3
  • Total flights: 1,400,129
  • On-Time Performance Stars Ratings (OUT of 5): 4
  • Global ranking by fleet size: 4

#7 Allegiant Air LLC (Global Rank 52)

  • Airline IATA Code: G4
  • Type: Low Cost
  • % on-time performance flights: 78
  • Total flights: 99,333
  • On-Time Performance Stars Ratings (OUT of 5): 3
  • Global ranking by fleet size: 77

#8 United Airlines (Global Rank 61)

  • Airline IATA Code: UA
  • Type: Mainline
  • % on-time performance flights: 76.90
  • Total flights: 1,769,122
  • On-Time Performance Stars Ratings (OUT of 5): 3
  • Global ranking by fleet size: 3

#9 American Airlines (Global Rank 62)

  • Airline IATA Code: AA
  • Type: Mainline
  • % on-time performance flights: 76.90
  • Total flights: 2,320,441
  • On-Time Performance Stars Ratings (OUT of 5): 3
  • Global ranking by fleet size: 1

#10 JetBlue Airways (Global Rank 80)

  • Airline IATA Code: B6
  • Type: Low Cost
  • % on-time performance flights: 73.5
  • Total flights: 374,986
  • On-Time Performance Stars Ratings (OUT of 5): 3
  • Global ranking by fleet size: 17

Punctuality League 2020 Report (North America)

This report from OAG is based on the compilation and analysis of the flight arrival data of top 10 airlines in North America in the calendar year 2019. Cape Air is the only US airline to miss this ranking list. It has been replaced by WestJet Airlines Ltd., a Canadian airline.

S. No Airlines OTP % US Rank
1 Hawaiian Airlines 87.40 1
2 Delta Air Lines 83.56 2
3 Alaska Airlines 81.49 3
4 Spirit Airlines 79.42 4
5 Southwest Airlines 79.40 5
6 Westjet 78.98 6
7 Allegiant Air 78.97 7
8 American Airlines 77.90 8
9 United Airlines 76.28 9
10 JetBlue 73.81 10

Note: Airlines arriving at  or departing from an airport within 15 minutes of their scheduled arrival or departure time are considered to be on-time in the OTP analysis of OAG. The OTP percentage of a carrier is the number of flights undertaken with delay in a given period, divided by the total number of flights, and multiplying it with 100.

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